Ticketmaster Platinum is committed to delivering the highest level of service to our customers both online and offline. If you have a question, many answers can be found in the FAQs section on this site. However, if you need further assistance the information below is provided to assist you with your ticket needs.
Our Customer Service department offers help and advice concerning all aspects of Ticketmaster Platinum bookings
0800 111 999
+64 9 970 9700
Customer Service hours
Monday to Saturday 9am to 9pm, Sunday 9am to 5pm. Closed Christmas Day.
Please ensure you have the card used to make the booking and your order number to hand when calling
09 970 9799
+64 9 970 9799