Contact Us

Ticketmaster Platinum is committed to delivering the highest level of service to our customers both online and offline. If you have a question, many answers can be found in the FAQs section on this site. However, if you need further assistance the information below is provided to assist you with your ticket needs.

Call Us

Our Customer Service department offers help and advice concerning all aspects of Ticketmaster Platinum bookings

New Zealand

0800 111 999

International Customers

+64 9 970 9700

Customer Service hours

Monday to Saturday 9am to 9pm, Sunday 9am to 5pm. Closed Christmas Day.

Please ensure you have the card used to make the booking and your order number to hand when calling

Fax Us

New Zealand

09 970 9799

International

+64 9 970 9799